Cat-5E & Cat-6 Sockets & Tools
You may return most unopened items purchased at CWL within 7 days of the original delivery. We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason you are responsible for the return shipping costs and will be charged a restocking fee of 25 percent of the goods (or £15 admin costs, whichever is the higher), and no postage costs will be refunded. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
The following items may not be returned:
Special order items
Ship authorized returns to the following address:
CWL, 4 New Pudsey Square, Stanningley, Pudsey LS28 6PX
For questions regarding our return policy please contact us at email@example.com or 0113 2362923.